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Malaysia Airports Steps Up on Passenger Safety

What's Converging
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The airport operator recently installed the latest in ultraviolet technology in a bid to combat the spread of COVID-19.

Due to events brought on by the COVID-19 pandemic, the way airports operate have changed drastically, even as the world is steadily recovering from its effects. Keeping in mind the safety of passengers as more planes take to the sky again, more measures have been put in place at airports operated by Malaysia Airports to combat the spread of COVID-19. The light at the end of the tunnel is certainly the promise that the COVID-19 vaccine will be made available to the masses soon, as many look forward to travelling again as we did before.

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The Ultraviolet Chambers (UVC) used at KUL restrooms produce ultraviolet light that intercept the transmission of airborne infectious pathogens

However, we mustn’t let our guard down. It is imperative that we stay vigilant, even with the vaccine in future days. With this same spirit at heart, KL International Airport (IATA code: KUL) has recently introduced yet another additional measure, thus protecting both passengers and the airport community. This can be seen in the form of the Ultraviolet Chamber (UVC) device at its restrooms. The automated device produces ultraviolet light that intercept the transmission of airborne infectious pathogens. As of now, the installation of the UVCs has already been completed at 24 toilet stalls thus far, with the implementation to be completed at all restrooms at KUL in phases over the coming months

Group CEO Dato’ Mohd Shukrie Mohd Salleh said, “Airport safety is among the highest concerns among our airport guests so it is crucial for us to keep exploring new ways to allay these concerns. We are including the UVC installation as part of our ongoing toilet refurbishment initiative.” Dato’ Mohd Shukrie also mentioned that the low traffic at the airport has helped with refurbishment activities, saying, “This low travel period has enabled us to speed up our toilet refurbishment with minimum disruption to airport operations. So, passengers can look forward to not only better but also safer toilets when travel picks up again.”

Toilet refurbishment was recognised as one of Malaysia Airports’ mission-critical projects and is still undergoing despite aggressive cost-containment measures. Currently, the project is in its final phase involving 94 toilets, with full completion expected in June 2021. Out of the 94 toilets, 22 newly refurbished toilets will open in December 2020. The entire project started in June 2017, involving a total of 225 toilets.

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The refurbishment project at KUL involves a total of 225 toilets altogether
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The new refurbishment of toilets at Malaysia Airports are expected to improve passenger satisfaction with the high standard of hygiene

“The new toilets have been benchmarked against other world-class design concepts to provide the best and safest passenger experience. With these new toilets, we hope to continue scaling up our service delivery quality, upkeeping high hygiene standards and improving passenger satisfaction,” added Dato’ Mohd Shukrie.

Meanwhile, klia2 won the top spot in the “Public Transport Stop” category at the National Level Public Toilet Competition organised by the Ministry of Housing and Local Government (KPKT) in conjunction with the celebration of World Toilet Day 2020. The stellar achievement was made sweeter following the achievement by the Sultan Ismail Petra Airport (IATA Code: KBR) in Kota Bharu, triumphing at Kelantan’s Clean Public Toilet Competition organised during the recent celebration of ‘Hari Kelantanku Bersih 2020’.

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