Managing foot traffic for a safer airport in Istanbul
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As we take to the sky again, many others will also be joining us in travelling again. However, with the current pandemic still present in the community, many safety measures were put in place to provide a safe and seamless experience for all.
Looking at one of the busiest airports in Europe, Istanbul Sabiha Gocken International Airport (IATA Code: ISG) has taken safety to the next level by implementing a new passenger flow management system. The system, known as Xovis PTS is part of Malaysia Airports group wide Airports 4.0 digital initiative aimed at improving the travelling experience at airports within the new norm.
The state-of-the-art system deployed close to 200 sensors to automatically detect congestion at key touchpoints and provide real-time feedback to the command centre so that action can be taken to resolve and manage the situation. The system also features passenger tracking and area occupancy monitoring to direct passengers to the next available queue line or facility at the immigration, security checkpoints, and even washrooms so that you would not have to wait long in a crowded area while you are at the airport.
The system also delivers vital information to the operations team in order for them to effectively and efficiently deploy the necessary resource to address the matter. This is in line with Malaysia Airports’ aspiration in creating a seamless and joyful journey for all travellers.
Closer to home, Malaysia Airports has also rolled out the Automated Queue Management System (AQMS) at KL International Airport that leverages 3D sensor technology to manage and reduce passenger wait times to under 10 minutes. Similar to the system at ISG, the AQMS is also part of the Airports 4.0 initiative that will ensure compliance and conformity to the new air travel Standard Operating Procedures (SOPs).