The airport operator installs the latest thermal scanners and additional sneeze guards at various terminals to ensure passengers’ safety.
The ever-changing landscape of air travel today demands innovations and solutions. This is especially crucial in times of the COVID-19 pandemic where it is important for airport operators to deliver a safe airport experience in the best possible manner, hence restoring confidence in passengers to take to the sky again.
Dato’ Mohd Shukrie Mohd Salleh, Malaysia Airports Group Chief Executive Officer (GCEO) explained, “Since the onset of the pandemic, we have not stopped exploring means and ways to help mitigate the risks of COVID-19. We consider this as part and parcel of our obligation to help keep our country safe. We have been working very closely with the Ministry of Transport (MOT), Ministry of Health (MOH) and other related agencies, mainly through the joint committee at KL International Airport (KUL) - the KUL COVID Committee. We pilot the latest technology solutions at KUL first before rolling them out at other airports because KUL serves the majority of our passengers.”
He also added that Malaysia Airports strives to maintain the highest levels of safety without compromising service levels, in line with KUL’s reputation as one of the world's best airports, “It is crucial that while we cater to the new normal in air travel, we continue to provide seamless airport experiences to our passengers.”
With these implementations and best practices in place, Malaysia Airports once again illustrates its strength and commitment in delivering its promise of hosting joyful connections for years to come.