Singapore Airlines is voted WORLD’S BEST CABIN CREW 2019 by air travellers, followed by Garuda Indonesia in second place and ANA All Nippon Airways in third
(Photo courtesy of Singapore Airlines)
You can hardly contain your excitement as you board the plane – after months of planning and anticipation – and ready to begin that journey across the seas for that therapeutic holiday. And the people who have the power to enhance that experience are those smiley faces that greet you as you enter the aircraft – the cabin crew.
Always immaculately attired, not a hair out of place, with an endless supply of smiles and patience (we all know how exasperatingly difficult some passengers can be!) these men and women are responsible for the comfort, safety and welfare of passengers travelling on aircrafts during both short- and long-haul flights.
Along with showing passengers to their seats and providing special attention to senior citizens or the disabled, their duties include serving meals and refreshments as well as demonstrating emergency equipment and safety procedures.
And for some unforeseen reason should the plane make an emergency landing on some remote, god-forsaken island, the crew is well-equipped with survival skills such as finding drinking water, creating a shelter, gathering food – even attracting help in any type of setting including the deserts and the Arctic.
And if the eager baby insists on popping out into the world mid-flight, fret not. The crew is also trained in how to safely deliver babies until the emergency services can take over on the ground.
These commendable traits and skills of the cabin crew do not go unappreciated – in fact the Skytrax World Airline Awards honours the best in the business each year. (Travellers across the globe take part each year in the world’s largest airline passenger satisfaction survey to decide the winners.)
This year, the title goes to the ‘Singapore Girls’, demure and elegant in timeless ‘kebaya’, the pride of Singapore Airlines (SIA). Along with the best cabin crew award, SIA (though beaten to the world's best airline title by Qatar Airways) bagged several other key awards including Best First Class, Best Airline in Asia, and Best First-Class Seat.
The World’s Best Airline Cabin Crew 2019
ANA ALL NIPPON AIRWAYS
CATHAY PACIFIC AIRWAYS
Best Cabin Crew in Africa 2019 – SOUTH AFRICAN AIRWAYS
Best Cabin Crew in China 2019 – HAINAN AIRLINES
Best Cabin Crew in France 2019 – AIR FRANCE
Best Cabin Crew in Germany 2019 – LUFTHANSA
Best Cabin Crew in India 2019 – VISTARA
Best Cabin Crew in Indonesia 2019 – GARUDA INDONESIA
Best Cabin Crew in Japan 2019 – ANA ALL NIPPON AIRWAYS
Best Cabin Crew in Mexico 2019 – AEROMEXICO
Best Cabin Crew in Northern Europe 2019 – FINNAIR
Best Cabin Crew in Russia 2019 – AEROFLOT
Best Cabin Crew in South Korea 2019 – ASIANA AIRLINES
Best Cabin Crew in Southern Europe 2019 – IBERIA
Best Cabin Crew in Spain 2019 – IBERIA
Best Cabin Crew in Thailand 2019 – THAI AIRWAYS
Best Cabin Crew in the Middle East 2019 – QATAR AIRWAYS
Best Cabin Crew in the United Kingdom 2019 – BRITISH AIRWAYS
Best Cabin Crew in the USA 2019 – DELTA AIR LINES
About The World Airline Awards
The World Airline Awards began in 1999, when Skytrax launched its first global, annual airline customer satisfaction survey. The mandate for the Skytrax survey from the outset was to deliver a survey and airline awards process that is independent, impartial and global. There are no survey entry fees, no payment to attend the awards event, and no charges for any use of the award logos and results by winning airlines.
Over 300 airlines were included 2019’s final results, with 21.65 million eligible survey entries counted.