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Ready For Take-off

TravelAssist
Writer
Izzat Haziq
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It is “all systems go” for Malaysia Airports with enhanced safety procedures in place to welcome back domestic travellers.

There is an expected resurgence of travellers following the reopening of the domestic tourism sector as the nation enters the recovery phase from COVID-19. It is necessary to practice stringent safety measures, now, more than ever, to eliminate the future threat of infection. As the country's main airport operator, Malaysia Airports is committed to providing a safe and seamless travelling experience to all by adhering to stringent safety precautions as we embrace the new normal.

Face masks and hand sanitisers are available at the vending machine located at the entrance of KL International Airport.
Face masks and hand sanitisers are available at the vending machine located at the entrance of KL International Airport.

Before entering the terminal building, it is compulsory to put on a face mask. If you have forgotten to bring one, face masks can be purchased at the temporary pharmacy kiosks located at the entrances of the airport terminal building. Other than that, face masks and hand sanitisers are also available at selected vending machines.

As part of ongoing safety measures, body temperature screening is a prerequisite before entering the airport terminal building. Passengers with a temperature of more than 37.5 oC will not be allowed to proceed.

Meanwhile, facial recognition technology is available at all checkpoints, along with contactless security screenings. Malaysia Airports has also gone a step further in ensuring the safety of travellers by installing sneeze guard protectors at check-in counters.

From left: Temperature screening procedures, sneeze guard protectors and facial recognition technology to ensure a contactless airport experience.
From left: Temperature screening procedures, sneeze guard protectors and facial recognition technology to ensure a contactless airport experience.

In the new normal, passengers will find social distancing markers throughout the airport to help them maintain social distancing from one another. It is also recommended that you wash your hands with soap and water, or apply hand sanitisers frequently to reduce the risk of infection. Meanwhile, hand sanitisers can be easily found throughout the airport to facilitate good personal hygiene practices.

Social distancing markers on seats at the airport (L). Hand sanitisers are placed throughout the airport to assist travellers in practising good personal hygiene. (R)
Social distancing markers on seats at the airport (L). Hand sanitisers are placed throughout the airport to assist travellers in practising good personal hygiene. (R)
Scheduled disinfection process of airport facilities.
Scheduled disinfection process of airport facilities.

Malaysia Airports is committed to delivering the best experience possible to all travellers, even in unprecedented circumstances. Other than maintaining a strict cleaning schedule for facilities throughout all airports, Malaysia Airports uses the dry-mist fumigation method by deploying the Atomising Fog Machine, Blu- ray Anion Nano Spray Gun and the Micro Mist Blower, effectively killing 99.9% of harmful microorganisms in mere seconds. . Meanwhile, KL International Airport is currently conducting a pilot test to deploy UV Light Disinfection Mobile Robot as an added part of its disinfection procedure. The robot would emit short wavelength UV light throughout the terminal, eliminating pathogens in the air. The strict cleaning procedures assures passengers of some peace of mind when at the airport.

Shop In Peace

Meanwhile, all retail outlets at the airports have also implemented contact tracing procedures before any customer enters the premises, along with temperature screening. For obvious safety reasons, customers are recommended to go cashless, too. Last but not least, safety reminders put up throughout the terminal will prompts everyone of the safety measures that need to be adhered to.

We use a nationwide contact tracing application to keep the community safe. (L) Our Airport CARE Ambassadors are all set to assist travellers when in need. (R)
We use a nationwide contact tracing application to keep the community safe. (L) Our Airport CARE Ambassadors are all set to assist travellers when in need. (R)

Should you require any further assistance, feel free to approach any of our Airport CARE Ambassadors and they will be more than happy to offer their assistance.

As we embrace this new normal way of life, Malaysia Airports appreciates your cooperation in working together to ensure the safety of everyone and we look forward to hosting joyful connections as well as seeing you at our airports soon!

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