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Lufthansa amps up comfort

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Lufthansa amps up comfort

Germany’s largest airline improves travel experience on short- and medium-haul routes with new, innovative seats, USB port, tablet holder and more personal space

Photo courtesy of Lufthansa

Lufthansa customers can now enjoy a completely new flight experience on short- and medium-haul routes. The Group has now received its first A321neo in Frankfurt, which will be operated by Lufthansa. New on board: a new, improved seat for an even more comfortable travel experience, which is jointly introduced by the three Network Airlines, Lufthansa, SWISS and Austrian Airlines.

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Photo courtesy of Lufthansa

The comfortable full-structure upholstery of the seat and the backrest – produced by Italian manufacturer Geven – will ensure a noticeably pleasant sitting experience thanks to ergonomic pressure distribution. And thanks to the innovative slimming of the backrest, guests will enjoy even more personal space. This is achieved by the newly developed horizontal arrangement of the literature bag above the table. In addition, travelling is not only more comfortable during the flight, but also during taxiing, take-off and landing: instead of the previous 12 degrees during these three phases, guests travel constantly comfortably with a 20-degree inclination of the backrest; business class guests can even adjust the backrest to 26 degrees during the cruise.

Each row of seats has its own USB ports in the current and future standard, which for the first time in the Lufthansa Group will also be available on short-haul flights. In future, Lufthansa Group passengers will also be able to set up their own tablets even more conveniently. A special column has been inserted into the table to facilitate the tablet holder.

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Photo courtesy of Lufthansa

“Many customer feedbacks have been incorporated into the design of the seat. We received a lot of positive feedback on the new features,” says Paul Estoppey, Head of Product Management Cabin Lufthansa Group Hub Airlines. “We are therefore convinced that the new seat and the modern ambience of the cabin will further improve the travel comfort of our guests.”

 

 

Uniform cabin for all network airlines

The first A321neo now flies for the first time with a cabin harmonised for all three Network Airlines. The three airline brands Lufthansa, SWISS and Austrian remain clearly recognisable thanks to individual design elements. The standardisation applies to all aircraft of the A320 family, which will be delivered to the three hub airlines from now on. The standardisation focused on the large, cost-intensive components such as the cabin design and the galleys.

The Airbus A321neo is now configured and unified in such a way that aircraft can be adapted quickly and easily when transferred between Lufthansa Group airlines. This enables the Lufthansa Group to react faster and more flexibly to current developments and to move aircraft and capacities more easily and efficiently to another airline or to another hub. Costs for adjustments and lay times can be significantly reduced. In addition, the standardisation will lead to further synergies in aircraft purchasing.

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