Toilets are one the most important amenities no matter where we go and ensuring that it is clean and comfortable is of key priority in providing joyful experiences. This issue’s Reality Check is all about ensuring that we offer a clean and comfortable environment when it comes to our toilets! And what better way to provide room for improvement than by receiving feedback from the people who use the airport toilets the most — passengers and airport staff. Here’s what some of them had to say.Read Zine →
What do you think about our free shuttle bus services and the newly-refurbished prayer rooms?
Apart from the aerotrain services between the KL International Airport's (KLIA) Contact Pier and Satellite Building, did you know there is a free shuttle bus...read more →
What do you think of the food and beverage outlets at KLIA and klia2?
Food is always an important factor in deciding if an airport really does create memorable and joyful experiences for both its passengers and staff. In...read more →